Now something completely different.
Yesterday I was looking for a way to recover my QNAP TS-410 NAS server system. Containing lots of data and making it available over the net to various places, this little high tech helper is simply essential for me. Of course I do regular backups which are even stored in totally different locations (besides of local script based backup), but the NAS makes working a lot easier. Confronted with the thought to maybe have to work without it for at least four weeks was enough motivation to get it back to work.
What happened? I discovered a new firmware update (3.2.2) for my unit which had some great improvements. Because of the smooth update process with the last firmware updates I thought to just do it. Anyhow the update process was cancelled (because of too much traffic?). Second try gave a success message, so I confirmed the request to reboot. But nothing happened afterwards. Only the green (power) light flashing red and green. You could not see any harddisk access during boot up process.
Conclusing: flash image damaged.
The net only gave me a solution for older models which did not work with my TS-410.
So here is the solution which I luckily found out after 2 hours of serach and 4 hours of download process (yes, the QNAP ftp server is really slow!):
- Power down your NAS system
- Unplug all hard disks (pull out the hot swap drives)
- go to ftp://csdread:csdread@ftp.qnap.com/NAS/live_cd/ and download the right ISO file for your NAS system (or click the links below – always use right button and “Save as…”):
TS-109, TS-209 – Data_Recover_live-cd_2009-01-15_TS109-209.iso
TS-110, TS-119, TS-210, TS-219, TS-219P – Flash_Reburn_live-cd-2009-09-24(TS-110&119&210&219&219P).iso
TS-410, TS-410U, TS-419P, TS-419U – Flash_Reburn_live-cd-2009-12-09(TS-410&410U&419P&419U).iso
- download the according pdf file which contains a manual for flashing your NAS system:
TS-109, TS-209 – TS109-209_data_recovery_with_Live_CD.pdf
TS-110, TS-119, TS-210, TS-219, TS-219P, TS-410, TS-410U, TS-419P, TS-419U -Flash_Reburn_TS-x10&x19_Series_Firmwar_Update_Through_Recovery_Mode&Live_CD.pdf
- burn the ISO image to CD
- boot burnt CD on PC or laptop and wait until the login prompt appears – ignore all error messages
note: the following steps only apply for all TS-x10 and TS-x19 models! for these models read pdf file mentioned above!
- connect your PC or laptop network port directly to your NAS (no switch inbetween!) – use LAN port 2 if your NAS has two ports
- use a thin tool like a paper clip to press the reset button on the back of your NAS
- hold the reset button and power on your system
- you will hear a long or two short beeps
- the flash image will be loaded from your laptop or PC – during that process the orange LAN light flashes
- next, your NAS will try to re-program its flash memory – red light remains lit
- do not do anything until you hear a long or two short beeps
- your system is now rebooted and back at work
- you may now put the hard disk drives back in
- good luck with your next try to update your firmware.
HINT
If you own a QNAP NAS with small flash (up to 16MB) memory you will NOT have to recover your settings. They will be loaded from the hard disks. Your flash memory only contains a loader for the operating system (actually a bit more but that is not the matter) – lucky ones (like me). On “professional” model (like 419P) re-programming the flash memory may cause loss of your settings (not verified – just be aware that this might be possible).
Anyway you should save your configuration binary every now and then!
Great news: the view in my Servant Salamander file manager is now updating when I create or remove files on my NAS!
Hope this helps some people having problems with their NAS.
Feel free to post comments or link back to this article.

/rating_off.png)





/rating_on.png)









